What exactly is so important about user comfort? Just meeting technical building requirements is insufficient and your clients know this.
Scientific research has shown which enormous profit can be gained by companies by improving the daily work environment of their employees:
More motivated, effective and efficient employees
Increased level of concentration, less errors and much less likely to tire
Low sick leave
Higher quality of decision
Increased job satisfaction
Prevention of physical complaints
Prevention of mutual irritations
Increased level of performance
Prevention of productivity loss
A number of scientific studies have clearly shown that the performance capacity, job satisfaction, job enjoyment and health are directly affected by the comfort offered by the work environment.
The physical well-being of employees directly impacts their productivity. The Comfortmeter report contains all the crucial information on the level of comfort offered by your building. This will allow you to know the current comfort satisfaction of the users, as well as the areas of improvement and the measures necessary for raising the performance level.
The Comfortmeter calculates the impact of your building scores on employee productivity (€/year).
If you wish to see hard evidence for these effects, just check these research results.
- Higher level of profitability 22%
- Better client ratings 10%
- Less theft 28%
- Less safety incidents 48%
22% higher profitability, 10% better client ratings, 28% less theft and 48% less safety incidents in companies where employees are located in the highest percentile of solidarity compared to companies in the lowest percentile of solidarity.
Towers Watson 2012
27% is the operational margin of companies with the highest number of sustainably involved employees, almost three times higher than the margin of the companies with a bad rating in this respect.
Harvard Business Review 2012
Employees have 4 core requirements: physical, emotional, mental and spiritual. When only the physical core requirement was met, the employees scored better in every respect.
Links to websites and articles about comfort and productivity
- Harvard T.H. Chan School of Public Health (Boston), (2018)
CogFx study (Cognitive Effects of Green Buildings)
This study elaborates on 3 studies that demonstrate the impact of green buildings on the cognitive function.
- ScienceDirect Elsevier (2016), Yousef Al Horr, et all;
A review of the literature about occupant productivity and office indoor environment quality:
The purpose of this paper is to review the existing literature to draw an understanding of the relationship between indoor environmental quality and occupant productivity in an ofﬁce environment. The study reviews over 300 papers from 67 journals, conference articles and books focusing on indoor environment, occupant comfort, productivity and green buildings.
- Kantoor vol Energie, (2017),
Een duurzaam gebouw is nog geen gezond gebouw!
This article (in Dutch) states that green buildings are not necessarily healthy buildings
- Kantoor vol Energie, BBA, Kernwaarde Groen, (2017),
Wat is nou de waarde van een gezond en energie-neutraal gebouw?
This article (in Dutch) proposes a methodology to quantify the impact of a health and energy-efficient building.
- Dutch Green Building Council (2016)
Gezondheid, Welzijn & Productiviteit in Kantoren
This is the Dutch version of a report published by the World Green Building Council (Building the Business Case: Health, Wellbeing and Productivity in Green Offices).
- WELL Building Standard,
Feature 86, Post Occupancy Surveys
The Comfortmeter survey is a ‘Post Occupancy Survey’ that may be used to acquire WELL credits.
Comfortmeter in the Media
- TVVL Magazine, HELSEN, L..; COOLEN, J.; e.a. (2013)
Comfortervaring in kantoren mét en zonder Geotabs.
Article (in Dutch) that presents the scientific results of a comfort evaluation of Geotabs buildings in the frame of the research project GeoTabs.
- Facility vastgoed Magazine, COOLEN, J. (2015),
Comfortmeter helpt bij nemen van maatregelen
The added value of Comfortmeter is explained in the context of taking measures to make office buildings more green hence more productive (article in Dutch).
- Cobouw Magazine (2016),
Duurzaam vastgoed van morgen. Visionairs KCAP Architects&Planners en Boot Advocaten introduceren Duurzaam Vastgoed van Morgen – Waardecreatie voor Mens, Gebouw & Omgeving (page 7)
At the occasion of the real estate fair Provada, KCAP Architects and Boot Advocaten talk about a holistic approach in upgrading the existing building stock. Comfortmeter is mentioned as a tool to monitor to impact on the builing users (article in Dutch).
- TVVL Magazine (2017),
TVVL-bedrijfslid aan het woord: Johan Coolen over Comfortmeter
Johan Coolen, partner of Factor4, explains the added value of Comfortmeter (article in Dutch).
- Vastgoed Magazine (2017),
De Comfortmeter – de menselijke factor in beeld
Jürger Schlösser of Cardea Building elaborates on the added value of Comfortmeter (article in Dutch).
- Buildings 2030 (2017), White Paper, Building 4 People:
People-Centric Buildings for European Citizens.
The White Paper refers to Comfortmeter as one of the ‘Key Influencers’ in the blue building arena.
- EESI 2020 project, HERMANN, L. e.a. (2014),
Facilitators’ Guideline for Energy Performance Contracting,
The guideline presents Comfortmeter and how the tool can be used in an Energy Performance Contract.
- ECEEE-paper (2017), BLEYL, J.; COOLEN, J.; . e.a. (2017),
Building Deep Energy Retrofit: Using Dynamic Cash Flow Analysis and Multiple Benefits to Convince Investors.
Peer reviewed article that contains a presentation of the productivity effects of comfort as measured by Comfortmeter, presented at the ECEEE conference in May 2017.
How does your building perform? That is what the Comfortmeter documents for you: the performance of your building(s) in respect of the most important technological criterion of success through the eyes of the daily user.
The Comfortmeter focuses on 6 subjects: lighting, acoustics, thermal comfort, office environment, quality of air and individual control.
People are the best measuring instruments. The Comfortmeter measures the performance of your building through its daily users. These are the people who will determine whether your client is ultimately satisfied. This will provide first-hand information.
The Comfortmeter is the result of a collaboration between international authorities involved in efficient, sustainable and performance oriented office buildings such as Factor4 and six renowned European universities, including KU Leuven and TU Braunschweig.